Complaints

We strive to provide maternity care of the highest quality. Are you dissatisfied? Please let us know so that we can improve our care. Please discuss your complaint with your maternity nurse first; an open conversation often leads to a quick solution. If you cannot resolve the issue together, you can submit a written complaint to our management: Kraamzorg Westerkade, attn. M. de Ridder, Westerkade 24, 3511 HB Utrecht.

Or to our complaints officer, Mr J. Kramer, preferably by email at 📧 joop@geboortezorgplus.nl, or by post to: Geboortezorgplus, Hasselaarsweg 18, 1704 DW Heerhugowaard.

If this does not lead to a solution, you can submit your complaint to the independent disputes committee: Geschillencommissie Zorg, PO Box 90600, 2509 LP The Hague. Would you like to know more about the complaints procedure? Click here

Our organisation has a whistleblower policy in place so that employees can safely report misconduct. Read the Whistleblower Policy here.